asistencia tecnica parking
Module

Callcenter parking We resolve your customers' issues

With our call center service for parking facilities, we provide direct assistance to your parking customers. We manage all incidents that occur during the hours you need, just like having a remote operator.

Whatever happens in your parking facility, our operators will handle it when you don’t have staff on-site. This gives you peace of mind knowing your customers will always be taken care of and the parking facility will remain fully operational.

  • We handle customer issues and manage daily operations.
  • We answer intercom calls.
  • We coordinate with parking staff.
asistencia tecnica parking

Assistance to your clients

Whenever you need it

Remote assistance

No need for on-site operators

Intercoms

Configuration and Support

We configure intercoms for barriers, payment kiosks, and other information points.

To remotely respond to incidents and calls from your parking customers. So they’re always attended to, no matter what happens.

atencion interfonos parking

Management

Remote

We will have remote access to the software and equipment installed in the parking lot, performing tasks typically carried out by an operator, such as customer assistance, payment verification, or license plate recognition.

asistencia remota parking

Incident

resolution

We manage and resolve any incidents that may arise during customer interactions, such as:

  • Lost tickets.
  • Issues with barriers.
  • Unread license plates.
  • Subscriber access failures.

Incident

Reports

Each month we will send you a report with all incidents that occurred, and the actions taken to resolve them.

reporte incidencias parking

Request a quote

No commitment.
Adapted to your project.
Request
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